How It's Made - Walking Canes

Every walking cane is handcrafted with love, precision, and purpose. Here's how we bring each piece to life:

1. Inspiration & Design
It all starts with an idea. Our team of designers develops unique cane concepts, combining style, comfort, and personality. Each month, we create new original designs that are never duplicated.

Inspiration and Design walking canes

2. Selecting the Wood
We carefully choose the finest types of hardwoods, often using rare burls – natural growths on trees that have beautiful, unpredictable patterns. Each piece of wood is like a mystery waiting to be revealed.

Selecting the Wood walking canes

3. Shaping the Cane
In our workshop, the raw wood is cut, shaped, and refined by experienced craftsmen. This is where strength and elegance start to form. Every curve is intentional, every line — purposeful.

Shaping the Cane walking canes

4. Detailing & Assembly
We enhance the natural beauty of the wood with hand-applied finishes and often add decorative elements — brass, silver, or unique inlays. It’s not just a cane, it’s a statement.

Detailing and Assembly walking canes

5. Final Touch
Each cane is individually polished, tested for comfort and durability, and packed with care. No mass production — just real craftsmanship and pride in every detail.

Each cane is individually polished, tested for comfort and durability

From Our Hands to Yours
When you hold an ArtWalkingSticks cane, you’re not just holding a walking aid — you’re holding a story, a work of art, and a symbol of personal style.

Shipping & Delivery

Where do you ship?

We ship directly from our global network of warehouses and production facilities located in Italy, the United States, China, and Ukraine. This international presence allows us to deliver efficiently and reliably to customers across the US, Europe, and around the world.

How long does delivery take?

Standard processing time is 1–3 business days. Delivery typically takes:

  • 3–5 business days within Europe
  • 5–10 business days to the US & Canada
  • 7–14 business days internationally
Do you offer express shipping?

Yes, express delivery options are available at checkout for most destinations.

Orders & Returns

Can I cancel or change my order?

If your order hasn't shipped yet, contact us within 24 hours and we’ll do our best to update or cancel it.

What’s your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition.

Custom or personalized items are non-returnable.

How do I start a return?

Email us at info@tiegent.com with your order number and reason for return. We’ll guide you through the process.

Product Details

Are your ties handmade?

Yes. All our ties is handmade with precision and care, ensuring a refined finish and elegant drape.

Do you offer different tie widths and lengths?

Absolutely. We provide classic, slim, and extra-long options to suit different builds and preferences. Use our Tie Guide on each product page for help.

Do you make custom accessories?

Yes! For bespoke orders (e.g. custom tie color, length, or a personalized umbrella or cane), please contact us directly at info@tiegent.com.

Styling & Sizing

How do I choose the right tie?

Check out our Tie Guide with visuals to help you choose the perfect width, length, knot, and pattern based on your outfit and occasion.

What size belt should I order?

Measure your waist where you wear your trousers and choose the closest size. Sizing details are listed on each belt page.

Payment & Security

What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure methods.

Is my payment secure?

Yes. All transactions are encrypted and processed through trusted, PCI-compliant gateways.

Need More Help?

Still have questions?

Reach out to us at info@tiegent.com or via our live chat.

We’re always here to help — like a good tailor, we never leave you hanging.

Speak with our online team

You can submit a ticket describing your issue, and one of our representatives will assist you. We aim to respond to all enquiries within 24 hours.

Email: info@tiegent.com